Who We Are
We are S & C Window Repairs Ltd, email address firstname.lastname@example.org, 07581081636. The Business Directors are Steve and Clare Olley.
The Personal Data We Process and What We Do with It
Personal data is information about you which identifies you, such as your name, address and contact details. We use this information to contact you and complete the work required. We only collect data which is required to provide the service to you. We never disclose or sell your personal information to other organisations or individuals.
Retaining Your Personal Data
As a customer of S & C Windows Ltd we retain your personal data in relation to the guarantee for the work provided, this is 10 years for replacement double glazed units. Records for all other customers, who we have completed work for, will be retained for a minimum of 6 years, for financial record purposes.
As we process your personal data, you have certain rights. These are:
– A right of access
You may request a copy of your data at any time. Please make such a request in writing or by email. Please provide the following information: your name, address, telephone number, email address and details of the information you require.
– A right of rectification
If you believe any of the personal data we hold on you is inaccurate or incomplete, please contact us directly and any necessary corrections to your data will be made without undue delay.
– A right of erasure
If you believe we should erase your data, please contact us.
– A right to restrict processing
If you wish us to stop storing or using your data, please contact us,
Where you have provided explicit consent for us to use your data you have a right to withdraw this consent at any time.
Should your personal data that we control be lost, stolen or otherwise breached, where this constitutes a high risk to your rights and freedoms, we will contact you without delay, explain to you the nature of the breach and the steps we are taking to deal with it.
Should You Wish to Complain
You can contact the Information Commissioners Office (ICO) via their website: www.ico.org.uk or by phone on 0303 123 1113 should you wish to make a
complaint about the way we are processing your personal data.